Use of Technology to Support Improvement and Efficiency in Local Government

20 Dec 2012 - 9:00am

Our reviews sought to answer the question; “Are councils’ arrangements for developing, using and supporting technology likely to support continuous improvement?” We undertook these reviews within the strategic context of the Welsh Government’s aim of developing common approaches to ICT.

We concluded that: Improved strategic planning, stronger leadership and more robust challenge and scrutiny is needed if technology is to support greater business transformation and more efficient delivery of public services.

We'd like your feedback

Find documents