Accessibility statement

We have worked hard to ensure this website is accessible to a wide audience and to ensure a better experience for all users.

We welcome any comments or feedback, so please feel free to contact us using one of the following methods:


Telephone: 029 2032 0500

Post: Wales Audit Office, 24 Cathedral Road, Cardiff CF11 9JL

We welcome telephone calls in Welsh and English. You can also write to us in either Welsh or English and we will respond in the language you have used. Corresponding in Welsh will not lead to a delay. 

The Auditor General for Wales and Wales Audit Office have a duty to make information available in accessible formats. We are committed to promoting digital inclusion, including through meeting the Web Content Accessibility Guidelines level 2.0 AA (WCAG 2.0) [opens in new window] success criteria and following the accessibility recommendations given by the UK Government as part of the Digital Service Standard [opens in new window].

The following information summarises what we have done during 2016 to help you use this website. It also highlights some limitations.


View our Shaw Trust accessibility certificate [opens in new window]

Our website is currently being assessed by Shaw Trust Accessibility Services.



We have installed ReadSpeaker’s webReader text-to-speech software, which allows visitors to instantly convert online content to audio on our website. Click on the icon in the top right-corner of our website to try this out, and take advantage of the full range of useful webReader features [opens in new window], including, translation, read-on-hover and word look-up.


ReadSpeaker docReader can read any of our reports in 50+ languages. The toolbar enables you to browse, read, and listen to the document. It also includes a word look-up and highlighter feature. Click on the 'Listen' icon underneath our publication download links.

Skip to main content

You can navigate our website using keyboard controls. All our pages have a skip to main content function at the top of each page, allowing you the option to bypass the main navigation. To access this feature, press the tab key when the page first loads and then press the enter key to select. 

Text alternatives

This website and our publications use images and other visuals to convey information. Where possible, we have provided text alternatives to allow anyone using assistive technology to access the information. 

Alternative formats

In accordance with our Reasonable Adjustments Policy [PDF 152KB opens in new window], if you require any of the content published on our website in an alternative format and/or language, or have any questions about that content, please feel free to contact us.

Adaptive design

Our website is accessible on mobile and tablet devices. The design of the site will change to fit most dimensions of a screen. On a mobile device, our main menu can be accessed from the small hamburger button, made up of 3 horizontal lines in the top right-hand corner of any page.



Our website uses YouTube and Vimeo to embed visual content onto some of our web pages. Users of voice-control software and keyboard navigation may have difficulty using some of the controls due to how the video player is built. Unfortunately, we are unable to fix this issue.

Unsupported browsers

Some parts of our website may not display properly on Internet Explorer versions 6, 7 and 8. Microsoft no longer supports these versions. We recommend that you upgrade to a newer version or try a different browser, if you are experiencing any issues.

Disclaimer for third-party products and websites

Some parts of our website may require the use of third-party software. Our website may also contain hyperlinks to external third-party websites, for your convenience. We have no control over the content published on third-party websites or their products. Please refer to the provider’s website for support information.

External links

My Web My Way

The BBC website has a range of guides available that can help you browse the Internet, including:

  • How to increase the size of your text
  • How to change the font
  • How to use your keyboard instead of a mouse
  • How to set up your computer for text-to-speech 

Visit the BBC’s My Web My Way site [opens in new window] to view all the guides.