This privacy notice tells you what to expect when the Wales Audit Office collects personal information and explains how we protect your privacy.
It applies to information we collect in connection with:
- our statutory audit work
- job applicants
- current and former employees
- correspondence and communications including subject access requests or freedom of information enquiries
- visitors to our website
- subscribers to our newsletter
- suppliers of goods or services.
This privacy notice does not provide exhaustive details of all aspects of our collection and use of personal information. If you have any queries or concerns about our use of your personal information or this notice, please contact us at email@example.com.
Our website uses Google Analytics, which is a web analysis tool to collect the standard visitor log information we need to help us improve your visit experience. Google Analytics uses first-party cookies for this purpose and information about Google Analytics and privacy at Google is available at on the Google Website [opens in new window]. To opt out of being tracked by Google Analytics across all websites visit the Google opt out page [opens in new window].
Our website may contain links to other websites which are outside our control and are not covered by this notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy notice, which may differ from ours.
Our statutory work
When we undertake audit work under our statutory powers and duties we may collect information from public bodies that contains some personal data.
Please note that a separate privacy notice is available for our National Fraud Initiative (NFI) work and is available within the NFI section of our website.
The information you provide as part of the application process will be treated in confidence and will be shared only with Human Resources and members of the selection panel for the purposes of the recruitment process. Where we want to disclose information about you to third parties, for example where a third party candidate management specialist is involved in the selection process or we want to take up a reference, we will not do so without informing you beforehand unless the disclosure is required by law.
We hold personal information about unsuccessful candidates for a maximum period of 2 years after the recruitment process has been completed, and it will then be destroyed or deleted. This information is used solely for monitoring purposes to form statistical reports on our recruitment activities.
Current and former employees
Employees should refer to the employee privacy notice in the staff handbook. Following the end of your employment with the Wales Audit Office, we will retain your information in accordance with the requirements of our retention schedule and then delete it.
People who make a complaint or correspond with us
When we receive a complaint, correspondence or concerns about the Wales Audit Office, a public body we audit, subject access request or freedom of information request we hold the correspondence in a file.
We will only use the personal information we collect to process the complaint, correspondence or request. We may have to disclose your details when we are investigating any matters that you raise, and if you tell us that you do not want us to disclose or share your personal information we will try to respect this. However, it may not be possible to investigate your request on an anonymous basis. We compile and publish statistics showing information such as the number of complaints and correspondence we receive, but not in a form which identifies anyone.
We will keep information provided to us in complaints, correspondence, subject access or freedom of information requests in line with our retention policy.
Visitors to our website
We may need to communicate with visitors to our website for administrative or operational reasons. Where we collect specific information from you for this purpose, we will not pass it on to any other organisation.
We also collect standard internet log information and details of visitor behaviour patterns when someone visits our website. We do this to find out things such as the number of visitors to the various parts of our site, to monitor the download of our reports and publications and to help improve the service we provide.
This data collection process is carried out electronically in the background, and visitors to our website may not be aware that it is taking place. We believe that this process is not intrusive to visitors’ privacy, as we do not attempt to find out the identities of visitors to our website. The standard internet log information collected will only be used for the purposes mentioned and will not be passed on to any other organisation.
We hold information about our suppliers in our financial management systems, for the purpose of managing our relationship with them, such as placing orders and arranging for payment to be made. The information may also be used for internal reporting purposes.
Subscribers to our newsletter
We will not disclose to any third party email addresses or personal information provided by users when requesting news via email. Our newsletters are sent out to individuals who have expressly requested this service. You may unsubscribe from this service at any time.
Access to personal information
You have a right to access the personal data that we hold about you by making a ‘subject access request’. You will need to submit a written request, known as a Subject Access Request, to the Information Officer, enclosing proof of your identify (such as staff ID card, or copy of driving licence or passport) and a clear description of the information you wish to see.
Please send requests by email to: firstname.lastname@example.org or write to us:
Wales Audit Office
24 Cathedral Road
We welcome telephone calls in Welsh and English. You can also write to us in either Welsh or English and we will respond in the language you have used. Corresponding in Welsh will not lead to a delay.
The Information Commissioners Office
If you are require further information in relation to your rights under data protection law or want to complain about with how we are handling your personal data you may contact the Information Commissioner at:
Information Commissioner’s Office
Cheshire SK9 5AF
Tel: 01625 545745
Fax: 01625 524510
Changes to this privacy notice