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Powys County Council – Digital Strategy Review -
Merthyr Tydfil County Borough Council – Setting of well-being… -
Merthyr Tydfil County Borough Council – Use of performance… -
Equality Report 2022-23 -
Neath Port Talbot Council – Digital Strategy Review
We considered the service user perspective and outcome information provided to senior officers and senior members (senior leaders), and how this information is used.
Overall, we found that performance information provided to senior leaders does not generally enable them to understand the service user perspective and the outcomes of the Council’s activities.