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Councils need the right culture, skills and systems to unlock the benefits and mitigate the risks of commercialisation
Our report shows that local government has handled the impact of austerity well so far. However, with rising expectations from the general public and increasing demand for services, councils face a challenging future.
With the impact of the COVID-19 pandemic, they are also working in ways and delivering services to communities that may have fundamentally changed.
Councils have conducted commercial activity for a long time, and many councils are exploring additional commercial opportunities to mitigate against the financial pressures they face.
There is a need to look at different ways to make savings, safeguard services and generate income with increasingly ambitious financial targets. Consequently, commercialisation is becoming more important for councils.
Our report is specifically targeted at helping elected members and senior officers to examine and judge the potential impact on their organisations when considering whether to undertake commercialisation. It will also help councils to demonstrate how well they are discharging their value for money responsibilities.