Primary Care Out-of-Hours Services

12 Jul 2018 - 1:00am

Primary care out-of-hours services are appreciated by patients but are not meeting national standards and are under strain due to morale and staffing issues.

Poor information hampers effective management of services, and planning of out-of-hours is not properly integrated with other key services. The introduction of a new 111 service presents opportunities for important improvements but cannot solve all of the issues facing out-of-hours services.

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