Past events


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Improving digital leadership and ownership

13 Jun 2017 - 9:00am

This seminar demonstrated the important role of digital in the delivery of...

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Making services more accessible to people who do not speak English or Welsh

16 Mar 2017 - 9:00am

We held a free seminar to develop an awareness of the requirements upon public...

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Designing effective services for frequent users

18 Jan 2017 - 9:00am

This seminar looked at how organisations can work together to provide the right...

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Public services working in partnership for better health and wellbeing

17 Nov 2016 - 9:00am

This seminar was about how public services need to work better together to enable...

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Making a reality of early closure

10 Nov 2016 - 9:00am

The purpose of this seminar was to share the learning from organisations that...

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Redesigning public services: The strategic importance of digital

29 Sep 2016 - 9:00am

This seminar examined how public services develop the right skills and culture to...

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The Future of Governance: Effective decision making for current and future generations

6 Jul 2016 - 9:30am

In partnership with the Future Generations Commissioner, Welsh Government, Welsh...

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Embracing Complaints: Opportunities to improve your organisation

9 Jun 2016 - 9:00am

Walking away from this seminar, delegates gained an understanding of the benefits...

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Future Wellbeing of Internal Audit

11 May 2016 - 9:00am

The combination of public service reform, the Wellbeing of the Future Generations...

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Wellbeing of Future Generations Act: Looking Forward

2 Mar 2016 - 9:00am

Shared learning from the Welsh Local Government Association, Monmouthshire...