In this review we are focusing on HSW as it was were a directly managed division of Velindre NHS Trust. The HSW, now within NWIS, provided key national IT,information and systems services to the NHS in Wales. Our audit work looked at the national delivery impact of the RadIS2, Child Health, Welsh Demographic Service (WDS), Hospital Pharmacy and national IT infrastructure services that were provided by HSW.
Our overall conclusion is that feedback from stakeholders indicated that IT services were generally adequate and NWIS has strengthened its service support arrangements. However, there is still scope for NWIS to make improvements.