Public Engagement in Local Government

19 Jun 2012 - 10:00am

This study examined whether public engagement undertaken by councils in Wales enables citizens to help shape what local government does.

We concluded that Welsh councils are involved in a great deal of public engagement, some of which enables citizens to help shape services. Public engagement activity 
frequently lacks strategic direction and co-ordination; feedback is rarely provided to the public and monitoring and evaluation of the effectiveness of the public engagement are weak. 

 

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