Implementation of the National framework for Continuing NHS Healthcare

13 Jun 2013 - 10:00am

We set out to answer the question: ‘Is the Framework for implementing CHC effective in ensuring individuals are dealt with fairly and consistently?’

Overall, we concluded that the CHC Framework has delivered some improvements, but more still needs to be done to ensure that people are dealt with consistently and fairly. To help health boards better meet the requirements of the Framework, we have developed and published separately to this report a self-assessment and improvement checklist. This is intended to support individual health boards in identifying what is working well and where remedial action should be targeted.

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