Abertawe Bro Morgannwg University Health Board - Review of Follow-up Outpatient Appointments

23 Nov 2015 - 4:13pm

This review was carried out between April 2015 and June 2015 and sought to answer the question: ‘Is the Health Board managing follow-up outpatient appointments effectively?’

The Health Board has good information on the scale of delayed follow-ups and its new strategic planning arrangements should help modernise outpatient services, but:

  • too many patients are delayed
  • clinical risks are not fully known, and
  • operational planning, scrutiny and assurance need improving.

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