Past events
Events
How you manage risks around organisation change, service transformation and innovation
We held a free seminar on how public services can use well managed risk taking to...
I’m a patient, get me out of here
This seminar shared examples of how public services are collaborating to deliver...
The role of scrutiny in relation to the WFG Act
In partnership with the WLGA, Welsh Government, Welsh NHS Confederation, the...
Using alternative delivery models to deliver public services
This seminar shared examples of how public services are integrating with housing...
Early closure of local government accounts
For the past few years local authorities in Wales have been taking positive steps...
How different methods of engagement can help involve the citizen in public service delivery
This seminar focused on the importance of engaging with citizens and share...
Improving digital leadership and ownership
This seminar demonstrated the important role of digital in the delivery of...
Making services more accessible to people who do not speak English or Welsh
We held a free seminar to develop an awareness of the requirements upon public...
Designing effective services for frequent users
This seminar looked at how organisations can work together to provide the right...
Public services working in partnership for better health and wellbeing
This seminar was about how public services need to work better together to enable...